What our Customers say...


Andy and his team were wonderful. They updated on what was found and needed to be done. They were also empathetic in this trying time.

They were terrific. On site very quickly after water heater leak. Explained all steps of their process and expected timeline for completion. All around excellent response, work, and communication.

The team did an excellent job drying out our apartment from a flood that affected multiple units. The staff provided me with a daily update and kept me in the loop through the whole process. Thank you for coming to the rescue! 

When our office lobby flooded during a heavy rainstorm we were frantic. The SERVPRO team responded quickly and started the drying process. We were so thankful they came to our rescue! 

When a tree fell on our house we called SERVPRO of Bellevue West and they came out same day to assess damage and sent a report to our insurance company. Juan did an excellent job updating us everyday and we felt we were in good hands. 

Thank you for the crew's hard work and heavy lifting. Everything is cleaner than it was before the fire and I am so grateful to have my house back to normal! 

After experiencing a fire in our home we were completely lost. Our insurance company recommended SERVPRO. From beginning to end the staff was courteous, communicative and sympathetic. We were impressed with how the smell of the smoke was completely unnoticeable when the team was finished. Thank you for all of you help!

The SERVPRO crew was on top of weekly cleanings at our facility during the pandemic. Our staff and residents were relieved to have a professional company following safety protocols and keeping the building sparkling clean. 

The SERVPRO team came and sanitized our office space after an employee tested positive for COVID. We appreciated their quick response and professionalism. 

It is a pleasure working with you and your staff to make our association a safe environment. Knowing we have SERVPRO by our side gives me comfort the job will be done right!

Thank you for your caring ways in the community and your service you provide your customers. You matter!

The crew are the hardest workers I have seen in a long while.

Polite and helpful, Juan and Armando are very professional and I was very happy with them.

Shannon was great! The whole team did a nice job.

Leslie's staff could not be more professional and courteous! They did the job they were hired to do with great professionalism and would definitely work with them again!

Responsive company with wonderful people! Highly recommend using them for your cleanup and restoration needs.

These guys are fast, professional, courteous, and trustworthy. Sewage overflowed in our basement while away. Kyle and crew were there within a couple hours and cleaned it all up as if it never happened. Sanitized, dry walls removed, dehumidified, contents packed, and all of this happened within a few days. I felt comfortable enough trusting them with a key so I didn't have to take time off of work. Dan, the project manager, kept in touch throughput working with my insurance claims agent. All went smoothly. Hopefully never have to call again, but these guys would be my first choice.

Kyle Macwatters is an outstanding technician!

Information provided about chemicals that they were using was great.

Our water main backed up and flooded our main floor bathroom and hallway. Dave did a great job getting his crew to my house quickly and kept me informed throughout the week. They made a tough situation bearable and crew was friendly and professional

They were professional, efficient and courteous. Outstanding!

You saved our day!

Excellent all around customer service!

Dave Moll and his team arrived promptly to assess the water damage and per our request immediately started setting up, isolating the damaged areas, and began the dry out process. I was thoroughly impressed with the professionalism of all the employees involved in caring for our case, it was clear to me that they cared about our home and the long term outcome.  They were patient, compassionate and took their time to explain every process along the way, which is something we really appreciated during this very stressful time.

I cannot say enough good things about this company and employees that we encountered, I highly recommend them for their proper response time, their professionalism, patience, kindness, understanding, and willingness to make you feel like you are there only customer and the most important person they're dealing with, is so hard to find these days

Work was great, as their interpersonal skills.

Employees were very helpful and knowledgeable, respectful to our business operations as they came in during business hours.

During one of the most stressful events of my life, this company (and in particular Dave Moll), came to our rescue as they saved several rooms of our and quite frankly our sanity.  Their response time was amazing!  Within an hour after our call to them, they had their technicians setting up equipment and drying out water damage.  In addition to their rapid response time, they were so KIND, understanding, had patience for my high stress level and my 1 million questions and concerns.  It was evident to me that this company cares about their customers and I was so much more than just another business transaction to them.  

I was so grateful they were willing to work with my insurance company.  Their grace and understanding really helped make this whole tragedy we had dealt with much more bearable.  This is the company you want on your side through something like this.  They get the job done right, and they treat you like you're a member of their family.  It was a wonderful experience and they were definitely a light in the darkness during this time.

I couldn’t be happier with the great job they did. The whole crew was very friendly, kind and worked hard. Very thorough.

Came home to a flood in my condo bathroom one night and SERVPRO of Lynnwood came out promptly and did a very professional job. They kept me updated as to what was happening with the dry process every day and were always on time. Everything was dry after 3 days and they were a pleasure to work with which was a relief during this unpleasant situation. Would recommend to others!

"They were spot on and did a wonderful job."

They always respond quickly whenever when one of my rentals has a water damage or any other issue. I highly recommend them.

"I have been so happy and blessed with all the staff! They were all so encouraging, helpful, professional and great people."

I was very satisfied with SERVPRO's service.

Good speed in response and good customer service.

Everyone was very helpful and polite.

"Everything was excellent- exceeded our expectations. Kyle is a great representative for you!"

"They were fast and courteous, Matthew kept me in the loop via phone and email which was great."

The team did an excellent job fixing the water damage in my upstairs bathroom. Everything looked brand new when the project was finished and I couldn't have been happier with the SERVPRO team.

"I cannot say enough about the people and the wonderful service!"

Professional, hardworking teams worked well with me and my daily challenges (job, kids, etc.). I would hire them anytime.

Thank you for everything!

"Totally satisfied. They were there within 1 hour of our call from Hawaii and literally saved our house. Work was done expeditiously and with great attention to detail. Thank you for all your efforts."

I have worked with Leslie for a number of years. Leslie pays special attention to customer service and her crew is outstanding. Always prompt to respond and attentive to details. If you have a fire or flood hazard, I would highly recommend SERVPRO.