Highly Trained Restoration Specialists

At SERVPRO of Bellevue, we pride ourselves on having a highly trained staff in property damage restoration. Our team members undergo extensive training to ensure they possess the necessary expertise to restore your property effectively. Here's an overview of our comprehensive training program:

We follow the standards set by the Institute of Inspection Cleaning and Restoration Certification (IICRC), which certifies and establishes industry guidelines. Our professionals study IICRC standards and best practices in various areas, including water restoration, fire restoration, mold remediation, and carpet and upholstery cleaning.

Our employees have access to voluntary Employee Certification Training, a self-paced program that covers essential topics such as crew training, fire restoration, water restoration, and carpet and upholstery cleaning. Certification is awarded upon successful completion of the course materials and examination.

For new franchise owners, we offer a 15-day hands-on Initial Franchise Training at our Corporate Training Facility. This comprehensive program covers fire restoration, water restoration, carpet and upholstery cleaning, and mold mitigation.

We provide e-Learnings, a web-based training platform accessible to all staff members. This ongoing coaching series includes video presentations and knowledge tests to ensure that our technicians and office staff stay up to date with industry standards.

SERVPRO of Bellevue offers continuing education classes for insurance agents, adjusters, real estate professionals, and franchise staff. These courses cover water damage restoration, fire damage restoration, mold awareness, and restorative drying techniques.

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Bellevue offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)